info@homepro-usa.com
info@homepro-usa.com
At HomePro-USA.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We will only use your personal information in accordance with this Policy and as required by law.
We will only collect personal information that is necessary for the purpose for which it is being collected. Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected. We will only use personal information for the purposes specified by us and for other compatible purposes, unless we obtain your consent or as required by law.
We will only retain personal information as long as it is necessary for the fulfillment of the purposes for which it was collected.
We will collect personal information by lawful and fair means and, where appropriate, with your knowledge and consent. The personal information we collect will be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, will be accurate, complete, and up-to-date.
We will protect your personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
We will make available to you information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with all applicable laws and regulations, including the California Consumer Privacy Act (CCPA).
Under California Consumer Privacy Act (“CCPA”), California residents are entitled to receive the right to access and obtain a copy of your personal information. You may write us and ask for records of any and all personal information. The CCPA requires businesses to disclose (1) the categories of personal information the business collected about Individuals, (2) the categories of sources from which personal information is collected, (3) the business or commercial purpose for collecting or selling personal information, (4) the categories of third parties with whom the business shares personal information, and (5) the specific pieces of personal information the business has collected about the Individual. To obtain such information from Company, please email your request to CCPA@homepro-usa.com and we will provide a list of categories of personal information disclosed within thirty (30) days of receiving such a request. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above. The following exceptions may prevail with respect to fulfillment of data access requests: (a) Company may not provide personal data to an Individual, if management determines that we cannot identify the Individual in our systems because the data we have has been de-identified to the extent that identification is not possible; and/or (b) Company may not provide personal data to an Individual, if the Individual is involved in a civil or criminal proceeding with Company.
We collect personal information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
A. Identifiers - such as a real name, alias, postal address, online identifier, Internet Protocol address, email address, or other similar identifiers.
B. Commercial information - such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
C. Internet or other similar network activity - such as browsing history, search history, and information on a consumer’s interaction with a website, application, or advertisement.
· To fulfill or meet the reason for which the information is provided, such as providing you with information, products or services that you request from us.
· To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
· To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
· To improve our website and present its contents to you.
· For testing, research, analysis and product development.
· As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
· To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
· As described to you when collecting your personal information or as otherwise set forth in the CCPA.
· To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We may disclose your personal information to the following categories of third parties:
· Our affiliates.
· Service providers.
· Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
In the preceding twelve (12) months, we have not sold any personal information.
Personal information does not include:
Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the CCPA’s scope, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
· The categories of personal information we collected about you.
· The categories of sources for the personal information we collected about you.
· Our business or commercial purpose for collecting or selling that personal information.
· The categories of third parties with whom we share that personal information.
· The specific pieces of personal information we collected about you (also called a data portability request).
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
To exercise your access, portability, deletion, or opt-out rights, please submit a verifiable consumer request to us by either:
· Emailing: CCPA@homepro-usa.com
You, or a person registered with the California Secretary of State that you authorize to act on your behalf, are the only ones who can make a verifiable consumer request regarding your personal information. You can also make a request on behalf of your minor child. You are only allowed to make these requests twice within a 12-month period and they must include sufficient information to verify your identity and describe the request in enough detail for us to understand it. We may not be able to respond to your request if we cannot confirm your identity or authority to make the request.
We will respond to your verifiable consumer request within 45 days, but if we need more time (up to 90 days), we will inform you in writing. Our response will be sent to your account if you have one with us, otherwise it will be delivered by mail or electronically as you prefer. Our response will only include information from the 12 months before your request was received. If we can't comply with your request, we will explain why. For data portability requests, we will provide the information in a format that is easily useable and can be easily transferred to another entity.
We don't charge a fee for processing or responding to your request, unless it is excessive, repetitive, or unfounded. If we do need to charge a fee, we will inform you and give you a cost estimate before completing your request.
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you goods or services, charge you different prices or rates, provide a different level or quality of goods or services, or suggest that you may receive different prices or services because you exercised your rights.
We reserve the right to change this privacy notice at any time. If we make changes, we will notify you by email or through a notice on our website homepage. If you have any questions or comments about this notice, our Privacy Statement, or would like to exercise your rights under California law, please contact us at the information provided.